What We Can Do for You

Managed IT Solution

We will handle the daily management of your IT, leaving you free to focus on your core business. Our managed service agreements deliver ongoing IT support and solutions on a regular basis for your business. Meaning you experience all the benefits of an expert in-house IT department without the costs and responsibilities associated with maintaining a permanent team.

Our support packages include:

  • Remote support

  • Proactive visits

  • Cybersecurity software

  • Regular progress/update meetings

  • Maintenance of core IT systems and services

  • Access to the client portal

  • Guaranteed response and resolution times

 

IT Projects & Consultancy

From office relocations to more technical challenges we are here to offer you a tailored solution to your problem. Taking a structured approach to planning and implementing IT projects guarantees the best results. We follow a 5-step process :–

 

  1. Identify the objectives and produce a full project plan identifying key deliverables, costs, and timescales.

  2. The project begins: Set timescales and source relevant software and hardware.

  3. Review and track progress: Measure against the project plan, discuss and resolve any potential challenges.

  4. Project completion: Deliver the project to completion ensuring it has met the key deliverables.

  5. Ongoing support: Available via our support packages. Choose ‘fully managed’ or ‘block hour’.

  

We’re highly experienced in managing IT projects both large-scale and small. Here are some of the projects we can help with:

  • Server Migration

  • Office 365 Migration

  • Office Moves

  • Software upgrades

  • Cloud Migration

  • Networking and Cabling

 

Dedicated IT Services Engineers

As one of our IT services clients, you’ll have an IT team assigned directly to you. Your assigned IT team learns everything about how your business uses technology, and every time you speak with Aikon Digital Solution IT, you’ll be put straight through to them.

Key benefits of DSE support on your Power Platform and Dynamics 365 journey

  • Point of Contact: A single point of contact to better manage and facilitate support requests.

  • Technical Advisor: A technical advisor to assist your organization in being both proactive and reactive.

  • Microsoft Business Application Expert: An expert who knows the technology stack and your organization’s deployment inside and out.

  • Rapid Resolution: Faster resolution times lead to additional efficiencies within your organization.

 

Expert Advice on Cybersecurity

We work with management teams to address important questions about how fit for purpose existing systems, IT security policies, people and procedures are. Armed with that knowledge we create cyber security strategies which address business critical issues. That includes incident response procedures and all the steps needed to put our clients in the best possible position to manage their risks.

Working with your cyber security strategy, we will forecast the impacts of potential cyber breaches. We will work with you to review existing security measures, identify weaknesses and arm you with the knowledge you need to make essential decisions about how best to manage your cyber security. Our experienced cyber security consultants can support your business as it makes the changes needed to implement your cyber security strategy. 

Our cyber security consultants can:

  • Guide your internal team through the process of implementing a cyber security strategy

  • Assist with recruiting and training your team to ensure they have the appropriate skills set

  • Identify appropriate outsourcing solutions to meet your IT security strategy

  • Act as an expert client in the negotiation and procurement of outsourced solutions

  • Manage and monitor any outsourced services

  • Project manage as much or as little of the IT security strategy implementation as needed

  • Help you respond to cyber security attacks and incidents

 

Cloud solutions for business

Using the cloud as an infrastructure reduces investment costs, offers a high level of data security, provides a high level of fail-safety and enables the fast provision of additional IT resources.

Services we offer

  • Cloud consulting

  • Cost and performance optimization

  • Cloud migration services

  • Cloud integration services

  • Cloud application development

  • Cloud service management

Technologies we use

We offer consulting, design and implementation services for a wide range of providers: 

  • Infrastructure: Amazon AWS EC2, Google Compute Engine

  • PaaS: Google Cloud, Amazon AWS, Microsoft Azure

  • Storage: Amazon AWS S3, Google Cloud Storage

  • Databases: Amazon AWS Athena, Amazon AWS Aurora, Google BigQuery, Microsoft Azure SQL Database

  • Backend: Amazon AWS Aurora, Google Cloud Pub/Sub, Google Cloud Run, Google Cloud Tasks, Microsoft Azure Service Bus

  • Cloud computing: Amazon AWS Batch, Google App Engine, Google Cloud Function

Application areas

Cloud computing is the fastest way for you to benefit from state-of-the-art infrastructure and innovative platforms:

  • Infrastructure modernization for agile development and more innovation

  • Implementation and integration of SaaS, PaaS and cloud resources

  • Scalable solutions for large data volumes

  • Optimization of your applications for operating in the cloud

 
"We all have our time machines, don't we. Those that take us back are memories... those that carry us forward are dreams."

HG Wells